Our Policy

 

Privacy Policy


No cancellation fee imposed by jahaj mahal hotel.
Normal check in time is 1:00 - 6:00 p.m. For late arrivals, please call for instructions on the procedure for arrival after 6 pm.
Early check-in and check-out is possible on availability only available by prior arrangement only.
We require 3 days before original arrival date for the amendment request. Any modifications are subject to availability at the time you make the request. Modifications made less than 3 days before original arrival date may be liable for the fees as a result of the late modification of Rs.500
Child (2-5 years) can stay free of charge with parents using existing beds. No free extra bed (or rollaway) and no meal is provided for a child in normal cases. The child's breakfast till 4 years is complimentary and above that normal menu charges will be applied.

In case that you require the extra bed for your child (2-5 years old), the third person's rate applies which you have to select "3 adults" instead of 2 adults and 1 child in the reservation form. Once you reserve under the rate for 3 adults, you will also get 3 breakfasts, unless stated otherwise. Cots for infants can be requested, subject to availability.
If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the hotels and you will be charged the cost of the whole reservation.

If you fail to check in on the first date but still continue your travel plan to stay at the hotel, please urgently contact us so that we can keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund will be issued.
Shorten stay is subject to whole period charge whether or not you stay the whole period. If you know that you are changing your plan, please contact us as early as possible to minimize the charge by the hotel.
Please note all the requests will not be guaranteed as they are subject to availability upon your arrival to the hotel only. In case that there is an accessibility request (i.e. wheelchair accessible room), please contact us before submitting the reservation.
It is important for you to know that whenever you provide us with personal details or credit card information, it is secure. Your credit card number, name, address, and telephone number are protected by the latest security technology. Upon checkout, your credit card information is directly transferred to the bank and securely tested.